At IPS Makina, the security and confidentiality of your personal data is of the utmost importance to us. In accordance with the Personal Data Protection Law No. 6698 (KVKK), acting in the capacity of "Data Controller", we process your data within the framework described below and within the limits prescribed by law.
1. Identity of the Data Controller
2. Purpose of Personal Data Processing
Your personal data is processed to improve the quality of products and services offered by our company, to sustain our commercial activities, to fulfil our legal obligations and to manage processes with our business partners. Principal processing purposes:
Management of customer relations and after-sales support processes;
Planning of technical support and engineering services;
Making notifications required under applicable legislation;
Management of human resources processes.
3. Personal Data Processed
Data processed by us includes: identity information (name-surname), contact information (telephone, email, address), customer transaction records, and physical premises security data (CCTV recordings) — all within the limits set by law.
4. Transfer of Personal Data
Your collected data may be transferred to official authorities, business partners, suppliers and group companies to the extent required by our legal obligations and for the purposes set out above, within the conditions specified in Articles 8 and 9 of the KVKK.
5. Method and Legal Basis of Data Collection
Your personal data is collected through channels such as the contact forms on our website, email correspondence, contracts and physical visits. This data is processed on legal grounds such as explicit provision by law, the establishment or performance of a contract, and the fulfilment of a legal obligation by the data controller.
6. Rights of the Data Subject
Pursuant to Article 11 of the KVKK, every individual has the right to apply to the data controller to:
Learn whether personal data is being processed;
Request information if personal data is being processed;
Learn the purpose of processing and whether data is used in accordance with that purpose;
Know the third parties to whom data is transferred domestically or abroad;
Request correction if data is incomplete or inaccurately processed;
Request deletion or destruction of data.
7. Contact and Application
To exercise the rights listed above, you may submit your request along with identity-verifying documents to [info@ipsmakina.com] via secure electronic signature, or in writing with a wet signature to our company address. Applications will be concluded as soon as possible and within 30 days at the latest, depending on the nature of the request.